Qcloud Reporting Reimagined
Unleash the Power of Call Center Analytics
Qcloud Informal Call Center
Gain real-time insights into your call center
Qcloud provides seamless integration into existing call center technology and systems, ensuring confidence that analytics are always up-to-date. Call center licenses are not required to monitor and report on key performance indicators, monitor queues, track calls, and analyze data like transferred and forwarded calls, caller ID, and dialed digits.
- Real-time visibility of call center
- Ability to track call center KPIs
- Quick analysis of call center trends
- Integration with call center technology and systems
- Enhanced call center operations
